Processing credit card transactions and securely supporting the 4giving mission costs money. From the beginning, 4giving set out to create a truly FREE fundraising platform - meaning we would not charge a fee to use the service. However, with emerging security threats and increasing maintenance fees, a 4giving Platform/Security fee for transactions over $100 is necessary.
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Within your Dashboard, your campaign can now choose between two options:
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Option 1: Tips set to "On". For transactions under $100, donors can leave 4giving Tips, but from the donation total. In this option, no 4giving Platform/Security fee is added for transactions under $100. However, Stripe charges Credit Card Fees of 2.9% + $0.30/transaction. Transactions over $100 will include a 5% platform/security fee. Donors have the option to cover these fees during their checkout process.
Option 2: Tips set to "Off" - Credit Card Fees along with a 4giving Platform/Security Fee of 5% will be included in all transactions. Donors have the option to cover these fees during their checkout process.
4giving remains committed to supporting nonprofits with exceptional experiences, innovative features, and the lowest costs possible. Thank you for being a valued 4giving partner!